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Terms & Conditions of our Website Packages

1. General

1.1 Our payment terms for any selected website package are:

    • 50% to be paid on agreement of the project
    • Remaining 50% to be paid on completion of the project when your site is ready to launch

1.2 All content and assets required for your website must be provided upfront unless stated otherwise by Talk To Media.

1.3 Stock images we source and provide are for use on your website only and allowances as part of your package expire once your website is launched.

1.4 We do not proof read any content you provide for your website unless requested. We cannot be responsible for any spelling errors on the website.

1.5 Project turnaround times given are estimates only.

1.6 Features included in your chosen website package do not rollover. Any allowances expire once your website is launched.

1.7 Basic on-site SEO does not include any ongoing work after launching your website and only covers the following:

    • Allows the website to be visible and indexed by search engines
    • Website speed to be as per Google best practice
    • Meta titles and descriptions to be populated for key pages on the website
    • Image alt tags to be populated for any images uploaded to the website
    • Google Analytics tracking to be setup as standard on the website and access provided to the client

1.8 Social media linking – The website package cost does not include any social media account setup and we will require links to your profile/s. We can assist with Social Media Management, see here.

1.9 Website testing includes latest versions of all popular browsers at time of production – any errors that may appear on your website after the launch date may incur additional fees if the bug wasn’t reported during the final sign-off of your project.

2. Domain Names

2.1 Domain names specified when signing up are not confirmed until your site begins production. Availability checker is only an indication of potential availability and is in no way a guarantee that your chosen domain name will be available until time of purchase.

2.2 Domain names can be purchased on your behalf by Talk To Media, but we recommend these are transferred over to an account in your name before launch. We can assist with domain transfer.

2.3 If you have existing domain names that you would like us to point to your new website, we will require either of the following:

2.4 Full access to your domain control panel to make necessary changes at time of launch

2.5 If your domain is hosted by a third party e.g. an IT provider we will send details of all changes we require at time of launch for them to action on our behalf

2.6 Any costs associated with domain names do not include the setup or management of any email addresses you wish to be associated with the domain.

2.7 We can give guidance on email providers and DNS settings required at time of launch however we do not specialise in IT support and any email issues should be reported to a third party IT provider.

3. Hosting

3.1 Your website will be hosted on a fully-managed WordPress server

3.2 We include an SSL certificate on every website we host for security purposes

3.3 Website package prices include hosting for 1 year only, additional hosting costs will be introduced 1 year after your website launch date

3.4 Website package prices include 1 year’s license for an SSL certificate, additional costs will be introduced 1 year after your website launch date

3.5 We are happy for your website to be hosted with a third party provider if you wish. Additional costs will be introduced if you require Talk To Media to assist with the transfer of your website to a third party hosting platform.

4. Add-ons

4.1 Prices for any required add-ons are not included in the website package price and will be communicated during enquiry stage and agreed upon project commission

4.2 Email marketing services do not include the purchase of email data

5. Miscellaneous

5.1 A small ‘Web Design Doncaster’ link will appear at the bottom of your website’s pages. This helps us promote our services.

5.2 We reserve the right to use all designs produced during the production process in our portfolio of work.

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