Google Partner 01302 613 000
Website Support Services

Website Support Doncaster

Ensure your website receives constant care and attention

Website support services to suit you | Open communication as and when you need it | Constant monitoring and regular updates

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Keep your website optimised and performing at the highest standard possible

At Talk To Media, we can take care of your website, ensuring it’s supported, maintained and secure, whilst you focus on what’s important – your business. A good website is one that receives constant care and attention. Without regular updates to the content and software, a website will become outdated and is less likely to rank high on search engines.

Our team of Doncaster-based website support specialists have over 20 years’ experience in supporting customers with their websites. We can help with everything from software updates to introducing new web features and updating key information. We’ll constantly review your website for improvements and help guide you with website best practices.

What does your business want to achieve? Let us help – call us on 01302 613000.

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Our website support services include:

website support icon Priority support service
website support icon Flexible support packages
account manager icon Dedicated account manager
website audit icon Regular website audits
reports icon Monthly reports
hourly rates icon Better hourly rates
no contract icon No contracts, pause or cancel anytime

Benefits of website support

The performance of your website depends on several factors, including software updates, site structure, third-party software and services, usability, page load times and more. Over time, websites will need to be refreshed to continue performing well amongst competitor sites and make way for company expansion.

Talk To Media can help ensure your website continues to meet Google best practices to perform at an optimum level and deliver a smooth, fast browsing experience for your customers. Our proactive approach means we work continuously behind the scenes to improve your site’s performance, keep up to date with the latest technologies and get you the most out of your website.

With the increasing high demand in this fast-paced digital environment, increased popularity of mobile devices, and Google’s mobile-first index, websites need to accommodate these trends. New features, changes to certain layouts and modernised functionality are all things we can help you with as part of our monthly support, along with anything else you might need help with.

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What's included?

We carry out regular website audits to identify any maintenance that may be required to keep your website operating to the highest level, from overall site improvement and new features to APIs and integrations. Our web support and maintenance services include:

  • Continuous monitoring and health checks. If your website became offline or experienced an issue, we would be alerted and able to work on the solution immediately.
  • Ongoing maintenance and security. To keep your website as secure as possible, we will ensure both CMS and plugins have the latest security updates installed.
  • Browser compatibility. Technology is always changing so it’s easy for sites to get left behind. We check your website every month to ensure it’s as good as the day it was first designed.
  • Performance and speed optimisation. Our team will diagnose any problems and make necessary changes to improve your conversion rates and help achieve results.
  • If you decide you want us to host your website, we can also include regular site backups. Scheduled backup sessions ensure you don’t lose any important data or information.

Any updates we make to your website are always carried out in a local environment first and tested before they’re applied. This ensures that no problems from routine updates are applied to a live website.

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website support package

Helping your website evolve

A website support package can allow your website to evolve over time, whether that’s adding new pages, design improvements or structural website changes. Here at Talk To Media, our website specialists will help refine the functionality and look of your site to give you the peace of mind that you are firmly in control of your website and the features it provides, whilst keeping you ahead of your competitors.

Website speed is vital, people are used to immediate online access so if you don’t have a fast website, they will bounce off incredibly quickly. It can be hard to diagnose what is causing a website to run slower than it should – from poorly written code to uploaded images. Our team can help by diagnosing the problem and making improvements to ensure your webpages load as quickly as possible for your audience.

Your company website is your shop front in this ever-changing digital age and if your business doesn’t have quality, informative content on it, you will miss out on potential customers and enquiries. Keeping your website fresh and relevant in terms of content is Google best practice. When Google bots crawl your website for content, the more you have and the more relevant it is to what’s being searched, the more trustworthy your company becomes. Your website will be shown more often in front of your target market if it includes optimised search terms in the correct density. Our team can help guide you on content best practices and can also provide content creation services if needed.

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website support package

Why choose Talk To Media for website support?

We understand how vital your website is for your business – it needs to be up and running at all times. Our website support services are fully in support of you, we pride ourselves in helping businesses with their websites through open communication. Reliable, friendly, and skilled, our dedicated support team are available to call anytime or email directly – we don’t operate using support ticket systems or robot chats. With over 20 years of experience helping businesses with their websites, we want to know what you want from your website and will do everything we can to help make the improvements necessary.

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talk to media team
5 star icon 5* rated on Google by our customers
person icon Dedicated account managers
Fully transparent approach
certified icon Certified Google Partner status
guidelines icon We follow the latest industry guidelines

Meet your dedicated website support team based in Doncaster

Choose the right support package to suit you

What's Included

Hours per month

  • Better hourly rates
  • Regular WordPress and plugin updates
  • Priority of work requests
  • Quarterly digital audit on your website and search presence
  • Dedicated account manager
  • Quarterly content review
  • Content creation

*Subject to availability. See full Terms & Conditions.

BRONZE

£240

4

Better hourly rates

Regular WordPress and plugin updates

Priority of work requests

Quarterly digital audit on your website and search presence

Dedicated account manager

Quarterly content review

Content creation

Select Package

SILVER

£450

8

Better hourly rates

Regular WordPress and plugin updates

Priority of work requests

Quarterly digital audit on your website and search presence

Dedicated account manager

Quarterly content review

Content creation

Select Package

GOLD

£600

12

Better hourly rates

Regular WordPress and plugin updates

Priority of work requests

Quarterly digital audit on your website and search presence

Dedicated account manager

Quarterly content review

Content creation

Select Package

*Subject to availability. See full Terms & Conditions.

Website statistics

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57% of users won’t recommend a business with a poorly performing website

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Over 47% of users will leave a website if it doesn’t load in under 2 seconds

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Visitors are 5 times more likely to leave a website if it isn’t mobile-friendly

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WordPress is the most popular CMS, housing over 42% of the internet’s websites

SEE HOW WE'VE HELPED BUSINESSES JUST LIKE YOU

Don’t just take our word for it...

We pride ourselves on our 5* service
"Talk To Media are currently supporting with the rebuild of three of our company websites. Their knowledge, expertise and continued support has been incredible - and made a daunting task much more manageable. Alex in particular has been wonderful. She makes me feel like I'm her only client (which I know is certainly not the case) due to her ongoing communication and guidance. Outstanding and professional service and I can't wait for the sites to launch, they're looking fantastic already!"
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Take a look at some of the customers we support

Free Website Audit


Our specialists will initially review your current website for free!

We’ll provide an in-depth analysis with feedback for improvement that covers:

  • Accessibility and user friendliness
  • Design and aesthetics
  • Desktop and mobile review
  • Google best practices

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    Website Support FAQs

    Without regular website updates and improvements, your site will soon become outdated which can impact performance, security and is less likely to rank high on search engines compared to your competitors. The performance of your website depends on several factors, including software updates, site structure, third-party software and services, usability, page load times and more. All need regular monitoring to keep up to date with changing technologies, which we are here to help with.

    We can provide as much or as little support as you need, which is why our website support packages are flexible to suit you. Our lowest package, often more suited to businesses with smaller websites, are great for keeping on top of website maintenance and smaller ad hoc requests. Our larger packages are perfect for businesses who want to actively continue to make improvements to their website. They will also receive ongoing guidance and ideas from our team of digital specialists.

    Simply pick up the phone and speak to your own dedicated account manager, or any member of the team. Or feel free to send details to us on email and we’ll respond as soon as possible.

    Yes! Talk To Media offer premium website hosting services to ensure your website is fast loading, secure, and performs to the highest standard possible. Our hosting packages start from £375 per year and include the following as standard:

    • Free SSL certificates
    • 24/7 proactive website monitoring
    • 4x per day daily backups
    • Unlimited bandwidth
    • Litespeed web server for blazing fast websites

    If you already have your own hosting arrangements don’t worry, we can still provide website support services. We just require full access to your website to be able to support you with improvements.

    Of course! We encourage our customers to take full ownership of their websites, so you’ll still be able to edit any pages or add new content as and when you need to. Alternatively, you can send any website amendments to our team and we can take care of the changes (no matter how big or small!)

    With over 20 years of experience supporting businesses with their websites, Talk To Media have a reliable, friendly and skilled website support team that can help take care of your website, ensuring its supported, maintained and secure, whilst you focus on what’s important – your business.

    Have more questions? Contact us on 01302 613000

    Companies we work with

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    About Talk To Media

    Talk To Media are a full-service marketing agency based in Doncaster, specialising in all aspects of Digital Marketing, Web Design and Web Development.

    For over 15 years we’ve been helping businesses transform their online presence with high-quality, bespoke websites and support, alongside digital marketing such as SEO, Google Ads, social media and more.

    We are one of the leading marketing and web design agencies in Doncaster, as showcased by our 90+ five-star reviews!

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    See how we've helped businesses just like you Don't just take our word for it...

    We pride ourselves on our 5* service